Making the move to WinSource™, the complete online ordering and inventory management system, can seem intimidating at first glance, whether you're using e-Procurement for the first time or migrating from another system.
The WinGoLive! team can help. Our multi-disciplinary team focuses on making your transition to WinSource as rapid, painless and smooth as possible.The team, comprised of experienced managers from all disciplines, works with a steadfast commitment to get you online, trained and supported for maximum productivity.
WinGoLive! starts with our initial contact with you
As we sit down with you to understand and assess your needs, we are also collecting information that is used as part of the WinGoLive! process.
Your WinGoLive! Team
Your WinGoLive!T team is composed of a number of people. It is scaleable and grows with you, depending on a your exact needs and your workflow.
- Sales Director - Your Sales Director is responsible for the business issues including contract negotiations, contract renewal and overall account overview. Your Sales Director is the, "business champion," of your account.
- WinGoLive! Project Manager - Your WinGoLive! Project Manager coordinates, schedules and leads the team for your account implementation. Your WinGoLive! Project Manager ensures that your implementation goes smoothly.
- Account Manager - Your Account Manager will be your primary point of contact during the WinGoLive! process and beyond. Initially, your Account Manager works closely with you and your Project Manager to setup your account, assure its smooth integration and answer your questions. Your Account Manager then coordinates on product orders and reorders, account reviews and more. If you have any issues, your Account Manager is there for you.
- WinGoLive! Technology Coordinator - Your WinGoLive! Technology Coordinator works with your Account Manager and your Project Manager to facilitate the setup of your WinSource account and site, as well as import any relevant data or information including the item master listing, cost center and ship-to lists and historic usage data.
- Warehouse & Logistics Manager - If you need to transfer inventory from another vendor or location, your Warehouse and Logistics Manager implements, schedules, arranges and manages the transfer of your physical inventory into our warehouses. In addition, your Warehouse & Logistics Manager organizes your inventory within our warehouses for optimal storage and picking efficiency.
- Financial Services Representative - A member of the Financial Services Team is available to meet with you and your accounting (AP) department to review your initial invoices and answer any questions.
What is the WinGoLive! Process?
Pre-Contract Stage - Your Sales Director meets with you to learn about your needs and requirements and collect the information needed to draft the appropriate contract:
- Number of ship-to/cost centers
- Number of items (SKU's) and approximate usage/volume
- Billing and Invoicing options
- Special needs and requirements
Post-Contract Stage - Once your contract is signed, a comprehensive project plan is developed and you will be asked for detailed information including, but not limited to:
- Complete list of ship-to/cost centers
- Complete list of items (item catalog)
- WinSource™ User List and setup details
- Inventory of current products to be transferred to Winbrook (if applicable)
- Physical inspection of current inventory to be transferred
- Details of item usage history (if applicable)
Account Setup - Once the required information is collected, your account will be setup within the Winbrook system.
Account Setup Review - Once your account is setup, you will receive a final copy of your ship-to/cost center list, master product catalog and WinSource™ user list to review and approve.
Inventory Transfer- If applicable, your physical inventory will be transported to Winbrook from its current location. It will be counted and verified, repackaged as necessary, labeled and stored within Winbrook's warehouses. Your inventory information will then be entered into the Winbrook system. An Inventory Report is provided for you to review and approve prior to your WinGoLive! date.
Training - As needed, we develop and implement a specific, scaleable and encompassing training program, tailored to your needs. We provide the support you need, from documentation, new user sessions and even training for your internal trainer.
Pre-launch - We conduct a final review of your account, test your WinSource™ site in myriad ways and review your inventory and components.
GoLive! - This is the date on which you can begin ordering product with Winbrook. Depending on the complexity and number of users, the GoLive! date may be staggered across departments, regions and/or users.
First Invoice - After the first monthly invoice is complete, Winbrook's Financial Services team will review the invoice with your Account Manager and Sales Directors. We then meet with you and your accounting/financial staff to review the billing reports and invoices.