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State Street’s CEO on Creating Employment for At-Risk Youths

State Street’s CEO on Creating Employment for At-Risk Youths

In 2014 the Massachusetts governor’s office called and asked me to serve in a public/private partnership. The group hoped to improve the quality of community colleges in the Commonwealth. Workforce development is an issue I care about, and every CEO gets calls like this from time to time. I try to help out when I can, so I said yes.

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How to Make Sure Your Emails Give the Right Impression

How to Make Sure Your Emails Give the Right Impression

Given the avalanche of email we receive each year — 121 messages per day, on average — it’s no wonder that we have become somewhat desensitized to its impact on our professional brand. We’ll spend hours polishing our LinkedIn profiles and revising our résumés, but hastily hit send on an unintelligible missive simply because we’re in a rush. “Sent from my device, please overlook typos” is not a get-out-of-jail-free card for shoddy communications.

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How Banks Can Compete Against an Army of Fintech Startups

How Banks Can Compete Against an Army of Fintech Startups

It’s been more than 25 years since Bill Gates dismissed retail banks as “dinosaurs,” but the statement may be as true today as it was then. Banking for small and medium-sized enterprises (SMEs) has been astonishingly unaffected by the rise of the Internet. To the extent that banks have digitized, they have focused on the most routine customer transactions, like online access to bank accounts and remote deposits. The marketing, underwriting, and servicing of SME loans have largely taken a backseat. Other sectors of retail lending have not fared much better. Recent analysis by Bain and SAP found that only 7% of bank credit products could be handled digitally from end to end.

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Fish That’s Fast, Easy and Sometimes Even Fancy

Fish That’s Fast, Easy and Sometimes Even Fancy

There are excellent reasons to cook a whole fish, rather than fillets. The skin and bones add enormous amounts of flavor to the flesh, and they also keep it from drying out, which gives you a wider margin of error.

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Scam Alerts: What to know and do

Scam Alerts: What to know and do

Crooks use clever schemes to defraud millions of people every year. They often combine sophisticated technology with age-old tricks to get people to send money or give out personal information.

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The 9-Minute Strength Workout

The 9-Minute Strength Workout

No matter your age or athletic ability, strength training is the key to flexibility, mobility, improved performance and lower injury risk. Anyone, at any fitness level, can and should strength train. And it doesn’t have to take hours at the gym to see results. We’ll teach you the basics of strength training in the comfort of your own home. It’ll take only nine minutes of exertion to complete a full-body strength-building workout. Grab a towel and get ready to feel strong.

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From ‘Zombie Malls’ to Bonobos: America’s Retail Transformation

From ‘Zombie Malls’ to Bonobos: America’s Retail Transformation

Physical temples to commerce remain, but today the online experience is rapidly changing our relationship with shopping. The way we choose to shop, and the way retailers decide to sell us things, is an ever evolving relationship. And as new ideas emerge and come to dominate (“It’s one place with everything — a department store!”) they inevitably fall out of favor and give way to the next brainstorm (think Amazon’s 1-Click). In central New Jersey, monuments to retail’s changing fortunes can be found within a short drive of each other, helping document the past, present and the future of shopping.

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Incredible shrinking bank populations

Incredible shrinking bank populations

The number of U.S. banks has fallen by 24% since the end of 2010, a result of mergers, failures and a dearth of de novo activity. Here are the 10 states with the biggest declines as a percentage of total banks headquartered in the state, according to Federal Deposit Insurance Corp. data.

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Nine Massachusetts hospitals receive ‘C’ grades for safety

Nine Massachusetts hospitals receive 'C' grades for safety

While half of all Massachusetts hospitals received an “A” for safety from a national nonprofit healthcare ratings agency, nine hospitals in the state received barely passing grades. According to the latest batch of ratings from ratings agency Leapfrog, which analyzes infection scores and hospital operations to compare hospitals for safety, 31 hospitals in Massachusetts out of 60 received an “A” grade. Only seven other states had a higher percentage of hospitals that received A’s. But still, some Bay State hospitals continue to struggled: Nine hospitals in Massachusetts received a grade of “C,” the lowest grade awarded to any hospital in Massachusetts. Other states did have hospitals that earned D’s and F’s.

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A Face-to-Face Request Is 34 Times More Successful than an Email

A Face-to-Face Request Is 34 Times More Successful than an Email

Imagine you need people to donate to a cause you care about. How do you get as many people as possible to donate? You could send an email to 200 of your friends, family members, and acquaintances. Or you could ask a few of the people you encounter in a typical day—face-to-face—to donate. Which method would mobilize more people for your cause?

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